Phone Banking

Phone Banking lets you manage your accounts any time, from any touch tone or smart phone, available in English or Spanish.

Information Available By Phone

Confirm balances and transactions, make payments, transfer funds and more using our automated voice response system. 

Deposit Accounts

  • Balance Information
  • Transaction History
  • Funds Transfer
  • Share Savings Withdrawal

Loan and Line of Credit Accounts

  • Balance Information
  • Transaction History
  • Make Payments
  • Loan Withdrawal

Other Account Activities

  • Make a Stop Payment
  • Change your Pin #
  • Merchant Check Verification
  • Check Interest Rates

Quick Commands

Use these quick commands to navigate through Phone Banking.

  • Press 0 to reach a Financial Services Representative during Business Hours
  • Press * to go back to the Previous Item
  • Press 3* to go to the Main Menu 
  • Press 5* to Cancel
  • Press # to Repeat an Option
  • Press 9* to Change Member 

Call us for more information

If you have additional questions or concerns please call us at 202-488-5400 or ask to see a Financial Services Representative when you visit a branch.